How to get in touch if you need further assistance.

Contact information for the Victorian Carer Card

You can contact Victorian Carer Card team in the following ways.

Mail

Victorian Carer Card 
GPO Box 441 
Melbourne Vic 3001

Email

carercard@dffh.vic.gov.au or complete the contact form below.

Phone

1800 901 958 (between 9am and 2pm), Monday to Friday (excluding public holidays).

Translating and Interpreting service (TIS): 131 450

National Relay Service

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:

Step 1:

Step 2:

  • Provide the NRS with the Victorian Carer Card phone number 1800 901 958.

For more information visit:  About the National Relay Service

Media enquiries

For Victorian Carer Card media-related enquiries call 1300 151 882.

Or contact us via the following form: